Shipping policy

"Chapslondon" This policy is applicable to UK orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.


TRANSIT, HANDLING & ORDER CUT-OFF TIME:

Transit time is (5-8) Business Days (Monday to Friday)
Handling time is (1-2) Business Days (Monday to Friday)
Order cut-off time will be 5:00 PM (GMT+00:00) Greenwich Mean Time (London).

Delivery Terms:
We use USPS/UPA, DHL, and OSM to deliver the product.

SHIPPING COST

 Free shipping for all orders in the United Kingdom

CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@chapslondon.co.uk or Phone: +447988577228

ORDER TRACKING SYSTEM
When we start your transfer, you'll get a chasing number with your order, with which you can learn about your order's post position until you get your order in your hands.

WRONG ADDRESS
Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

Tax
We do not charge any kind of tax.

Customer support

Phone: +447988577228
Email: contact@chapslondon.co.uk
Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom.